Your product is a website? Include the iceScrum feedback module in your website so your users can provide feedback on your product without leaving it, it automatically becomes stories in your sandbox!
To include the iceScrum feedback module in your website, just add a small snippet of code to its source code. When its done, a “Send Feedback” button will appear on the bottom right of your website / webapp.
When they click on the button, users can customize the screenshot that will be taken. They highlight the parts of your website that are relevant to their feedback and hide the parts they do not want you to see, e.g. personal information.
Next, they can review the screenshot, choose a title, tell if it is a bug or an idea and provide a description.
When they send their feedback, a new story is created in iceScrum.
Users who are logged into iceScrum will be recognized when sending feedback so they will get the link to the story in return. This will allow them to follow the discussions en developments of the story and help improve your product.
Open your project settings in order to configure it and get the snippet of code to copy/paste in your website.
Available settings are:
It is mandatory that your iceScrum server is accessible from the browser of your users, even if they will not use it explicitly.
You can customize the style of the feedback module by adding your own stylesheet.