If you just want to try iceScrum, installing it may not be the best choice as we provide free hosting for public projects. To start using it, just create an account on our website and click on “My projects”. We also provide paying plans for private projects and even private dedicated servers!
If you prefer installing iceScrum on your own server, you can contact us to learn about our install services, which include custom configuration and remote installation.
Here is an estimated minimal server configuration:
Processor: a modern one, e.g. 2GHz+, 2+ cores
RAM: 2GB+ (iceScrum requires approximately 1GB, but you also need RAM for the OS, applications etc.)
Hard drive: 10GB+ (iceScrum itself doesn’t require much space but you need space for the OS, DB, application server, user attachments etc.)
Hardware requirements highly depend on your use of the tool (total number of users, number of concurrent users, other applications running on your machine…).
Then, open a command line interface (e.g. Terminal on Mac or cmd on Windows) and open your download folder (using cd on Mac or dir on Windows). Provided that the java executable is accessible in your command line, type the following command to start iceScrum:
If you use Java 8, you can forget about the MaxPermSize setting and type this instead:
java -Xmx1024M -jar icescrum.jar
The command may take a few minutes to start iceScrum. Then, open the URL provided in the command line in your favorite browser. It should display the iceScrum setup wizard that will help you configure your iceScrum server.
You can optionally customize the iceScrum URL by providing additional arguments to the command :
host=value: Defaults to the first external IP found or falls back to localhost. Should be set in order to use iceScrum correctly.
port=value: Defaults to 8080. If you want to set it to 80 you must start the command as an administrator.
httpsProxy=true: Defaults to false. Use it if your icescrum.jar is behind an https proxy.
context=value: Defaults to icescrum, so iceScrum will be accessible at http://host:port/icescrum. If you want to access to iceScrum like this: http://host:port/ set the context like this: context=/
workDir=value: Defaults to the java.io.tmpdir. It is where the embedded Tomcat webapps and work directory are created.
Here is an example with custom options to open iceScrum on http://myhost:8081/app:
A very important step is the choice of your database management system. iceScrum comes with an embedded H2 database so you can try iceScrum without needing to install or configure a DBMS. However, it is NOT suitable for production environments in terms of reliability and performances.
Thus, we recommend the use of one of the external DBMS compatible with iceScrum: MySQL, PostgreSQL, MS SQL Server or Oracle (Oracle is available only for paying licenses). If you do so, create and empty database for iceScrum, usually named icescrum, with a proper charset/collation, we strongly recommend UTF-8.
MYSQL had a weird behavior about UTF-8, here is how to create the empty database with the correct UTF8 charset on:
If your email server is accessible through TLS then enter this (this example works for smtp.live.com, i.e. Hotmail/Live/Outlook webmail):
In order to benefit from all the iceScrum Apps in addition the core features, you can optionally enter a license. Licenses are either annual or perpetual, include support and enhance iceScrum with a lot of additional features provided as Apps. You will find the licensing options in our pricing page.
You can activate a free 14 days license to try all the Apps, they will just be disabled at the end of the trial period and iceScrum will keep working normally.
Once iceScrum is configured, depending on the settings you have changed, you may have to restart it. To do so, just kill the command (or close the command line) and start it again. Then, you can start using it and follow the getting started guide.
The settings you have chosen can be updated later:
Support emojis from previous version (v7.7 or before)
If you already have an iceScrum server installed and you upgraded to v7.8 or later you may need to upgrade you database schema to see emojis. It will depends on your database. For PostgreSQL, SQL Server, H2 Database you will have nothing to do to use enjoy emojis :).
MySQL special case
For MySQL you need to change your database schema from utf8_general_ci to utf8mb4 charset. This is only needed for an existing iceScrum server with MySQL database created with a version before v7.8. If you have a fresh install while reading this guide you have nothing to do.
Before doing anything make a full backup of your database.
First you need to check that your MySQL server version is 5.5.3 or later. If not you must upgrade your MySQL server first.
Once you have a compatible MySQL server, you will need to make some changes in your my.cnf to add or change as follow:
You may want to get help for your install and configuration. iceScrum developers can help you! We can install and configure your iceScrum server (contact us) and iceScrum On-Premise paying licenses come with dedicated support (email, skype, phone).
Common questions / issues
Starting iceScrum at server startup
With icescrum.jar, starting iceScrum is a simple command. Thus, starting iceScrum automatically at your server startup is not specific to iceScrum at all, it is rather specific to your operating system. You should find plenty of resources on the internet that explain how to start a command automatically at your OS startup. There is just one thing that you should keep in mind: if iceScrum requires other services on the same server, e.g. a local MySQL or mail server, then they will need to be started at server startup as well.
Related to configuration (DB, emails, etc.):
First, try changing a trivial setting (like disabling registration) and see if it works. If so then it proves that your configuration is taken into account and that your specific setting may be wrong. Then, try trivial values for your settings (e.g. Gmail for emails) to see if the problem comes from your values.
iceScrum seems to be slow (more than 10 seconds to load a simple page):
1 – If you use a reverse proxy and your tomcat server is serving on localhost please try using 127.0.0.1 on your reverse proxy and restart proxy & tomcat.2 – Try to increase tomcat memory settings with an higher Xmx value.3 – Check your database if the settings are corrects.
Related to special character input (when creating items or importing a project):
Ensure that your server DB has a sensible charset/collation as suggested in this guide. We recommend the use of UTF-8.
Related to network (DB, LDAP, emails, push):
Check if you use a proxy or a firewall, it may block the connection. If you try to connect to an external server then try to reach it by another way (command line tool, etc.) to check if you have access to it.
This error probably indicates that iceScrum cannot create files because it lacks permissions on the file system. Ensure that the user who starts iceScrum has the appropriate permissions on the directory where iceScrum is started from.
Error when exporting (postits etc.) / java.awt.AWTError: Assistive Technology not found:
Try executing something like:
sed -i 's/^assistive_technologies=/#&/' /etc/java-8-openjdk/accessibility.properties
If this did not help you find the cause of your problem, please read the following sections about logs.
You should find a logs directory in the directory where you started the command from.
You may want to enable more log information. If you are using iceScrum Pro, you have to enable verbose logging in the settings administration. Otherwise, enable the debug setting in your config.groovy file:
icescrum.debug.enable = true
Then, have a look at the icescrum.log file. If you have a license then please contact us, we will be happy to help! Otherwise, post your issue with the logs on our community forums in order to get help.