IceScrum support subscription

Choose the quality of service that suits your usage of iceScrum

A professional assistance to provide appropriate answers to your technical and functional questions

1 year
500€

Scrum Pack

  • Response within a week
  • Up to 10 tickets
  • Only one contact
  • Upgrade to Maul pack possible
1 year
1000€

Maul Pack

  • Response within 2 days*
  • Up to 20 tickets
  • Patches availability notification
  • Only one contact
  • Upgrade to Top14 pack possible
1 year
2000€

Top14 Pack

  • Response within a day*
  • Up to 30 tickets
  • Patches availability notification
  • Phone Support
  • Several contacts

* business day

Use iceScrum with confidence thanks to our expert support!

  • Master all the features of the tool
  • Get dedicated technical and / or functional responses
  • Get the necessary bugfixes

Common features to these packs

  • A dedicated e-mail address to send questions
  • Backup of all tickets related to a correspondence
  • Access to iceScrum’s product backlog and release plan

And of course, free access to the community support on www.icescrum.org!

IceScrum support instructions

  • Choose the pack that suits you best
  • When you subscribe, the account owner is the only contact with the experts (except Top14 Pack)
  • The ticket is closed only when an satisfactory response is provided

Subscribe now!

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